HAVE QUESTIONS? WE HAVE ANSWERS!

FAQS

HOW TO ORDER

Pre-Order → Pickup/Delivery on Saturday

Where Do I Pick Up My Cookie Pre-Order?

Pickup is available across from Big 5, in the grassy area behind The NOW.

📍 12033 Ventura Place, Studio City

🕙 Saturdays, 10 AM – 12 PM

Click for Directions

DO YOU OFFER SHIPPING?

Not just yet! We’re offering local pickup and delivery at this time. We are located in Studio City, CA.

Can I place a special order for a pickup or delivery other than Saturday?

We will do our best to accommodate requests, email hello@mixedbaked.com for custom orders.

PACKAGING DETAILS

Cookies are packaged in a white pastry sleeve or Kraft bakery box, depending on the size of your order. For the best experience, enjoy them the same day—or within 1 to 3 days for peak freshness.

MISSED PICK UP?

If you're unable to pick up your order at the scheduled time, delivery can be arranged for an additional fee. Please note that all orders are final—refunds, exchanges, or credits are not available.

BAKED JUST FOR YOU

Our cookies are made from scratch, hand-rolled, and baked fresh with every order. We bake by pre-order, so each batch gets the attention it deserves.

ALLERGENS

Our cookies do not contain nuts, but they are made in a kitchen where nuts and other allergens may be present. While we take care to avoid cross-contamination, we are not an allergy-free bakery.

COOKIE CARE

Our cookies are best enjoyed the day they’re baked—but if you have leftovers (lucky you!), store them in an airtight container for up to one week.

To keep them tasting fresh, we recommend freezing any cookies you won’t be enjoying right away.